Resume – Chiselle Vega

PROFESSIONAL EXPERIENCE

FEB 2022- NOV 2022
ONECLICK TECHNOLOGY (DATA MODULAR)
IRVINE, CA (REMOTE)

Managed technical projects for the organization including website
builders, API, CRM, and ERP products
Responsible for developing a recruiting and onboarding program for
technical talent
Documented issues and feature requests taking non-technical requests and translating them for development
Functioned as a product owner, defining vision, driving user experience, and prioritizing which to launch
Introduced slack and daily huddles to the development team to create a collaborative, transparent, virtual environment
Resolved conflicts with cross-functional teams by providing streamlined processes and increased communications
Utilized Agile methodology with Kanban framework

Tools Used: Trello, Confluence, CRM (proprietary system), WordPress using Gutenburg and Elementor, Slack, Google Suite, Active Campaign, Miro

PERSONAL/FAMILY
MAR 2020 – FEB 2022

JUNE 2014 – FEB 2020
BALLISTIX
LOS ANGELES, CA (REMOTE)

Responsible for recruiting, training, coaching, supervising, designing
and integrating CRM/ERP, marketing and reporting
Designed technical components CRM, ERP, automated marketing, and
reporting tools (sales and customer management, reporting, workflows)
Integrated CRMs with reporting tools via API keys
Gathered technical and resource requirements
Worked with cross-functional teams (development, design, operations,
sales, and HR)
Moderated/led weekly client meetings
Provided monthly status reporting to c-suite stakeholders
Projects were implementation and change management related

Clients included: Lamar Advertising, TEGNA Media, Hotsy Pacific, MECCO, GSC-3D, Tower, and more

Tools Used: JIRA, Podio, VTiger, NetSuite, Salesforce, Mautic, Zoom, Google Suite, Sage, PipeDrive, Skype

NOV 2012 – JUNE 2014
CV CONSULTING
LOS ANGELES, CA (REMOTE)

Managed various technical projects for the organization including website
builders, API, CRM, and ERP products
Led projects from inception to completion
Created a project management system using Asana to document and track project progress and communicate with stakeholders.
Allocated resources and worked through a ticketing system to prioritize, and reprioritize deliverables based on contractual commitments
Utilized Agile methodology.

Clients included: microsite.com, IdeaHaus Agency, Campus Management, Obsidian Portal, and IsoTree

Tools Used: Asana, BaseCamp, SalesForce, WordPress, Miro

JULY 2011- NOV 2012
FORDELA
SAN FRANCISCO, CA
(Bankrupt)

Responsible for planning and coordinating company-wide projects (both internal and external)
Reviewed and maintained project management system for an agile development teamr
Gathered and confirmed project requirements to develop project scope, mitigate priorities, and maintained feedback
loop
Focused on smooth production releases
Ran daily Scrum meetings and followed Scrum methodology with 2-4 week sprint sessions between releases

Clients included: NVIDIA, Qantas, Water Buffalo Films, and more

APR 2010 – JULY 2011
REALPAGE
SAN FRANCISCO, CA

Oversaw up to 25 website projects and 70 SEO/SEM projects at any given time
Performed wireframe sessions and collaborated with website clients
Developed SEO/SEM strategies for Managed Marketing clients
Responsible for maintaining accurate reports and updating Management and clients alike